Choosing a Shipping Method

Standard Shipping
The most affordable option ships to all major destinations in 6 - 10 business days. All standard shipping orders are eligible for shipping discounts according to package size and destination. (Note: Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 days for Brazil and 10-15 days for all other destinations in Latin America.)

Super Saver Shipping (this shipping method is free shipping)
The most affordable option ships to all major destinations in 7 - 15 business days. The longer delivery time is necessary to offer you the lowest possible shipping fees. Please be aware that order tracking may not always be available with this option.

 Before we can ship your order, herbsdeal.com has to prepare your products, do strict quality-control tests and carefully package items. The duration of preparing your items for shipping and the delivery time is the total time to receive your order.

Which payment methods do you accept?

We accept a variety of payment methods.

• Credit/Debit Cards

• PayPal

At Herbsdeal,returns are easy! We strive to offer the best shopping experience,including fast and hassle-free returns.Please send email to [email protected] process your return.

Return Policy:
If,for any reason,you are not 100% satisfied with your selection,please return it within 15 days.We will refund the purchase price of the item.but original shipping fees are non-refundable.Once we receive the products,the money will be refund to the payment account within 24 hours.However,if the return is the result of our error,we'll pay the original and return shipping.however,in the event that your item arrives damaged or defective,we will happily send you an exact replacement at no additional cost.

Address for returns
Mail your product to:
506# 3 Area Jian An Road,Bozhou City,Anhui State, China
name:xinhui li
Tel:+86-0558-5515380

Cancel Order:
Orders can only be cancelled within 24 hours after you pay.
If you contact us 24 hours later but within 72 hours after we receive your payment,50% refund of the total payment will get into your account.
We will not cancel your order after 72 hours from the moment we get your payment.Hope you can kindly understand.

Customer Service:
For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.

Sales:
If you need information before you buy, you can start a Live Chat with our online sales representatives.

Contact Us:
We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.

Our Company Information:
Company Name:
Century Business Technology Co.,Ltd

Corporate representative:
xinhui li

Address:
506# 3 Area Jian An Road,Bozhou City,Anhui State, China

Email:
[email protected]

Tel:+86-0558-5515380
Fax+86-558-5515390
Mobile:+86-13655671202

Support Team Hours:
Monday — Friday  |  08:00AM — 06:00PM GMT